Terms & Conditions – Blue Rock Asset Management

1. Website Ownership & Agreement

This website is owned and operated by Blue Rock Asset Management. By accessing and using this website, you agree to comply with the following terms and conditions.

Copyright & Trademarks

2.1 Intellectual Property Rights

All content on this website, including text, images, graphics, property details, reports, and investment insights, is the exclusive property of Blue Rock Asset Management (BRAM). Unauthorized reproduction, distribution, or modification of any material is strictly prohibited, except under the following conditions:

2.2 Limited License for Reuse

✅ Acknowledgment – Any use of our materials must credit Blue Rock Asset Management as the original source.
✅ Attribution – When sharing content, a reference to https://bluerockasset.uk is required.
✅ Non-Commercial Use – Content cannot be used for commercial purposes without prior written approval.

2.3 Prohibited Use

🚫 No part of this website, including investment reports, images, or financial analyses, may be copied, embedded, or framed within another website without explicit permission.
🚫 The Blue Rock Asset Management logo is a registered trademark, and unauthorized use is strictly prohibited.

3. Disclaimer & Liability

3.1 Accuracy of Information

While we strive to keep our website accurate and up to date, Blue Rock Asset Management makes no guarantees regarding the completeness, reliability, or accuracy of the content.
All information provided is for informational purposes only and should not be considered financial, investment, or legal advice.

3.2 Limitation of Liability

We are not liable for:
❌ Errors or omissions in website content.
❌ Investment decisions made based on website information.
❌ Technical issues leading to website downtime.
❌ Any losses or damages resulting from reliance on website content.
These terms do not limit liability in cases of fraud, negligence, or personal injury caused by Blue Rock Asset Management.

4. Privacy Policy

Blue Rock Asset Management is committed to safeguarding your personal information in compliance with UK GDPR & Data Protection Laws.

1. Personal data we collect

As a business, we collect, use, store, and transfer various types of personal data based on your relationship with us—whether you are a client, customer, or job applicant.

Identity & Contact Data (Name, Email, Phone, Address)
Financial Data (Banking Details, Investment Records)
Dependent Information (If applicable)
Transaction Data (Property Preferences, Investment History)
Technical Data (IP Address, Website Usage)
Marketing & Communication Preferences
Call & Video Recordings (For security and service improvements)
Employment Data (Application Forms, CVs, Work History, Proof of Right to Work)
Criminal Background Checks (Where legally required)
We may also process Sensitive Personal Data in certain circumstances, including:

Racial or ethnic origin
Religious or philosophical beliefs
Health-related information (For disability accommodations)
Sexual orientation
Criminal convictions & background checks
All sensitive personal data is handled securely and confidentially in compliance with legal and regulatory requirements.

2. How we collect personal data

We collect personal data through various methods, including direct, indirect, and aggregated sources:
Direct Interactions – Data you provide when filling out forms, surveys, job applications, or communicating with us via post, phone, email, live chat, social media, or property portals while inquiring about our services.

Indirect Interactions – Data collected from third parties, such as payment service providers, data brokers, or aggregators (e.g., TwentyCi, Rightmove, Zoopla within the UK/EU, or Facebook outside the EU). We may also access publicly available records, including Companies House, the Electoral Register, Government, or Police Databases.

Aggregated Data – Anonymized or grouped data from our website, CRM, phone systems, or third-party service providers, including credit checks or profiling companies.

We ensure that all collected data is handled securely and in compliance with relevant regulations.

3. How we use your personal data

We collect and process your information for the following purposes:
Property Transactions – To process purchases, rentals, sales, or lets through Blue Rock Asset Management (BRAM) or on behalf of our clients.
Service Communication – To inform you about services and offers relevant to property transactions.
Employment Applications – When you apply for a role with us or become a successful candidate.
Legal & Compliance Obligations – To comply with anti-money laundering laws, estate and letting agency regulations, and other legal requirements.
Business Operations & Growth – To enhance our services, efficiency, and client management while maintaining high customer service standards.
Dispute Resolution & Third-Party Referrals – To resolve disputes and refer you to selected mortgage brokers or conveyancing panel management providers.
Examples of Data Processing
We may process your data for:
Network security, monitoring, and auditing
Call and video recording (for quality assurance, compliance with the Investigatory Powers Act 2016, and maintaining driving standards within our fleet vehicles)
Fraud prevention, due diligence, and risk assessment
Advertising & Marketing – We may share an encoded version of your email with Facebook and Google to display BRAM ads based on your previous interactions.
Analytics & Optimization – To improve our website, customer experience, and marketing content.
Legal & Commission Protection – In some cases, we may disclose your name to another agent, landlord, or vendor to protect our entitlement to commission and avoid disputes.
Legal Basis for Processing Your Data

We process your data under the following GDPR legal bases:
Your Consent (Article 6(1)(a) GDPR) – When you explicitly agree to processing.
Contractual Obligations (Article 6(1)(b) GDPR) – When necessary to fulfill a contract.
Legal Compliance (Article 6(1)(c) GDPR) – When required by law.
Legitimate Interests (Article 6(1)(f) GDPR) – For business growth, marketing, and security purposes.
For special category data, additional legal grounds may apply, such as:
Explicit Consent (Article 9(2)(a) GDPR)
Publicly Available Data (Article 9(2)(e) GDPR)
Legal Claims Protection (Article 9(2)(f) GDPR)
Cookies & Website Tracking
Our website and applications automatically collect data to improve functionality, enhance user experience, and assist with targeted advertising.

Google Analytics – We use this web analysis service to understand website usage patterns.
Non-Personal Tracking – Our cookies do not track personal details like name, email, or billing information but may collect device and browsing activity data.
Location Services – If enabled, our website may use your approximate location to provide relevant results. You can disable this feature in browser or app settings.
For more details, please refer to our Cookie Policy.

4. Disclosures of your personal data

We may share your personal data with trusted third-party companies outside of the Blue Rock Asset Management (BRAM) Group in order to provide our services efficiently. These may include:
Property Transaction Partners – Third parties with whom we have a contractual relationship to facilitate the purchase, rental, sale, or letting of a property.
IT & System Administration Providers – Companies managing our technology infrastructure, cybersecurity, and data systems.
Compliance & Verification Services – Anti-money laundering verification providers, tenancy deposit schemes, and deposit replacement service providers.
Utilities & Property Management – Utility switch companies, suppliers, survey companies, EPC providers, inventory clerks, managing agents, and property auctioneers.
Regulatory & Government Bodies – Local authorities, law enforcement agencies, government departments (e.g., HM Land Registry), and property developers.
Data & Marketing Partners – Third-party services that analyze and segment our audience for targeted communication and advertising.
Advertising Networks & Social Media Platforms – To deliver relevant BRAM advertisements based on your engagement with these platforms.
Professional Service Providers – Lawyers, bankers, auditors, and insurers offering legal, banking, consultancy, and financial services.
Credit & Reference Agencies – To conduct background checks, debt recovery, and financial referencing.
Real Estate Agents & Counterparties – Agents under sub-agency agreements who introduce potential buyers, vendors, landlords, or tenants, as well as the counterparty to your transaction.
Property Portals – Platforms where you request our services or inquire about property listings.
Mergers & Business Transfers – In case of business mergers, acquisitions, or asset transfers, we may share your data with relevant parties.
We only share personal data when necessary, lawful, and in line with data protection regulations. Your privacy remains our priority, and we take every precaution to ensure that your data is handled securely.

5. Data security

We are committed to safeguarding your personal data through technical and organizational measures that prevent unauthorized access. Our approach includes:
Restricted Access – Only authorized individuals and trusted third parties with a legitimate need can access your data, all of whom are bound by strict confidentiality agreements.
Email Monitoring – We systematically monitor outbound emails to protect confidential and personal data and detect potential data breaches.
Regulatory Compliance – In the event of a data breach, we will notify the Information Commissioner’s Office (ICO) where required.
User Notification – If a breach is considered serious, we may also inform you to ensure transparency and necessary precautions.
We take data security seriously and continuously implement measures to protect your personal information from unauthorized access or misuse.

6. International transfers

We do not transfer your personal data outside the United Kingdom, except to countries or organizations that provide equivalent levels of data protection. When working with third-party service providers outside the UK, we ensure that:
The country offers adequate data protection standards comparable to the UK.
The organization commits to UK GDPR compliance and follows approved safeguards.
We use legally approved contracts, such as those endorsed by the UK Information Commissioner’s Office (ICO) or the UK-US Data Bridge, to maintain the same level of protection as within the UK.
If you wish to review the relevant contract provisions, you can request a copy using the contact details provided below.

7. Data retention

We retain your personal data for as long as necessary to provide our services and maintain ongoing communication with you. Additionally, we store data for at least seven years for legal, regulatory, and accounting purposes.
If extended retention is required, we assess the risks and necessity of keeping your data. In some cases, we may anonymize your personal information, ensuring it is no longer linked to you, and use it indefinitely for analytical purposes.
Video Recordings – Footage captured within our fleet vehicles is typically overwritten after 40 driving hours.
Job Applicants
Unsuccessful Applications – We retain personal data for 6 months after notifying you of our decision to demonstrate non-discriminatory hiring practices.
Future Consideration – We may keep your details for an additional 18 months to assess you for future BRAM vacancies. If you do not wish for us to retain your data, please contact us at support@bluerockasset.co.uk.
We handle all personal data in accordance with legal standards and ensure secure storage throughout its retention period.
The country offers adequate data protection standards comparable to the UK.
The organization commits to UK GDPR compliance and follows approved safeguards.
We use legally approved contracts, such as those endorsed by the UK
nformation Commissioner’s Office (ICO) or the UK-US Data Bridge, to maintain the same level of protection as within the UK.
If you wish to review the relevant contract provisions, you can request a copy using the contact details provided below.

8. Your legal rights

Under applicable data protection laws, you have the right to:
1. Access Your Data
You can request a copy of the personal data we hold and process about you, including:

The purpose(s) for which we are processing your data.
The categories of personal information we hold.
The recipients or third parties with whom your data has been or will be shared.
The storage period or criteria used to determine how long we keep your data.
2. Object to Data Processing
You can object to the processing of your personal data, including for marketing purposes, by:

Informing a BRAM representative over the phone.
Adjusting your preferences on our data collection forms.
Contacting us at support@bluerockasset.co.uk.
3. Correct, Delete, or Transfer Your Data
Correction – Request rectification of any inaccurate or incomplete data we hold.
Erasure – Ask us to delete your personal data, subject to legal or regulatory requirements.
Automated Decisions – Request that decisions about you are not made solely by automated processes.
Data Portability – Request the transfer of your data to a third party in a machine-readable format, where technically feasible.
Please note that in some cases, we may not be able to fulfill your request due to legal, regulatory, or contractual obligations. If this applies, we will inform you of the reason.
We aim to respond within one month of receiving your request. However, complex or multiple requests may take longer.
To verify your identity and protect your data, we may request additional information before fulfilling your request. If a request is unfounded, repetitive, or excessive, we may charge a reasonable fee or decline the request.
Marketing Preferences & Consent
You have the right to withdraw your consent for marketing communications at any time by:

Adjusting your preferences via your BRAM account (if applicable).
Using the unsubscribe link in marketing emails.
Contacting us at support@bluerockasset.co.uk.
Even if you opt out of marketing, we may still contact you regarding essential service updates, contractual obligations, or regulatory notices.
Third-Party Marketing
We will only share your personal data with external companies for direct marketing if you have given explicit opt-in consent.
If you no longer wish to receive marketing from these third parties, please follow their unsubscribe instructions or refer to their privacy policies.

9. How to contact us

If you have any questions about how we handle your personal data, you can contact our Data Protection Officer (DPO) at:

📧 Email: support@bluerockasset.co.uk
📍 Mail: Data Protection Officer, Blue Rock Asset Management, Regus Regus, 268 Bath Road, Slough, United Kingdom, SL1 4DX

If you have a complaint about how your personal data has been processed, you have the right to contact the Information Commissioner’s Office (ICO). However, we encourage you to first complete our internal complaints procedure, and we will do our best to resolve your concerns.

Anti-Money Laundering

At Blue Rock Asset Management, we are committed to operating our business with transparency and integrity, fully complying with legal and regulatory obligations. We recognize that the real estate sector is a target for organized crime, and we actively work to prevent money laundering by cooperating with authorities and reporting any suspicious activity to the National Crime Agency.

As part of this commitment, we strictly adhere to Anti-Money Laundering (AML) regulations, with a particular focus on:

• Proceeds of Crime Act 2002
• Money Laundering Regulations 2017
• Bribery Act 2010
• Terrorism Act 2000

Policy & Compliance

Our AML policy applies to all clients, including vendors, buyers, landlords, and tenants. As a result, we:

• Obtain and retain identity verification for at least seven years.
• Verify property ownership and fund sources/destinations, where required.
• Conduct electronic identity checks, which may include credit checks.
• Refuse to proceed with services if identity verification is not completed.

For a full list of acceptable identity documents.

Regulatory Supervision & Contact

We are registered and supervised by HM Revenue & Customs for compliance with the Money Laundering Regulations 2017.

If you have any questions about our Anti-Money Laundering policy, please contact us at support@bluerockasset.co.uk.

Indemnity

By using this website, you acknowledge that you are solely responsible for how you utilize the information, results, and services provided. To the fullest extent permitted by law, we exclude all warranties, conditions, and representations, whether expressed or implied, statutory or otherwise.

Limitation of Liability

Except in cases of death, personal injury due to negligence, or fraudulent misrepresentation, Blue Rock Asset Management and all contributors to this website disclaim all liability for any loss or damage—including indirect or consequential losses—arising from:

• Your access to, use of, or inability to use this website.
• Any reliance on the information provided within the website.
• Technical failures or interruptions in website functionality.

While we strive to maintain a high standard and ensure website continuity, we do not guarantee uninterrupted access to any part of this website.

Legal Compliance & Governing Law

If any part of these Terms & Conditions is found to be unenforceable, the remainder will remain in effect.

Your use of this website and these terms are exclusively governed by English law.

This does not affect your statutory consumer rights.

Blue Rock Asset Management is registered in England and Wales.
Blue Rock Limited is a private limited company registered in England and Wales under company number 15867139. Our registered office is located at Regus Regus, 268 Bath Road, Slough, United Kingdom, SL14DX. The company was incorporated on 31 July 2024 and is currently active.